Cancellation Policy

To ensure group classes go ahead we need a minimum number of people, so please give 48 hours’ notice if  you cannot make the class, and you will receive a full refund (less transaction fees). Alternatively you may transfer your place to a friend.

 

If less that 48 hours, no refund is offered, except in cases where you can provide a doctor's certificate that would exempt you from taking the class.​​

Please give 25 hours’ notice if you cannot make the session, and you will receive a full refund (less transaction fees). 

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24 to 22 hours’ notice will receive 80% refund. This is because the room fee becomes payable in full at 24hours.

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Less than 22 to 4 hours’ notice you will receive 50% refund. 

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Less than 4 hours, no refund is offered, except in cases where you can provide a doctor's certificate that would exempt you from taking the class. In this case the session must be rebooked within 7 days, to be used within 30 days.

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Cancellation policy summary:

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NOTICE PERIOD                  REFUND

25+ hours                              100%

24 to 22 hours                       80%

<22 to 4 hours                       50%

<4 hours                                 0%